Frequently Asked Questions

Frequently Asked Questions

• What time is check-in and check-out at the hotel?

  Check-in time is usually at 3:00 PM, and check-out is at 11:00 AM.If you need a different time, feel free to ask our front desk staff, and we'll do our best to accommodate you!

• Is breakfast included in my stay?

  Many of our packages include breakfast, but it's always best to check your booking details.If not included, we have a delightful breakfast menu available for purchase.

• Do you offer free Wi-Fi?

  Yes!We provide complimentary Wi-Fi throughout the hotel/resort, so you can stay connected during your stay.

• Are pets allowed in the hotel?

  We love pets!However, our pet policy varies by location.Please check with our front desk or your specific hotel/resort for details on pet accommodations.

• Is there a parking fee?

  Some of our locations offer free parking, while others may charge a fee.Please confirm with the hotel/resort directly for specific parking policies.

• What amenities are available at the hotel?

  Our hotel offers a variety of amenities, including a swimming pool, fitness center, spa services, and on-site dining options.Check our website for a full list of amenities available at your location!

• Can I request a late check-out?

  Yes, you can request a late check-out!While we do our best to accommodate, it is subject to availability.Please inquire at the front desk the day before your departure.

• Is there a cancellation policy?

  Yes, we have a cancellation policy in place.It varies depending on your booking type, so we recommend reviewing the policy during your reservation process or contacting us for more details.